Kino Servín on the roles that led him to his present work, his love of languages, and the way he seems like he could be his genuine self at HealthSherpa

By Sofia Alicastro

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HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are vital to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this publish, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.

Prior to now I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present client assist – solely this time, in a nationwide setting.

I come from a predominantly Latino neighborhood; a lot of people locally don’t converse English or have entry to sources concerning the ACA. HealthSherpa actually makes a distinction for these communities.

Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I discuss to folks right here who’re keen on studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely keen on desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in every other job.

I’m developing on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve completed a number of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers determine what data they want with the intention to excel of their work.

General, I’m most pleased with having helped develop a robust data base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve completed right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”

• Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
• When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline concept of what the ACA is, however as you dive deeper, there’ll at all times be some ingredient of the ACA that you just’ll encounter, and also you received’t acknowledge or perceive it immediately. These are alternatives to study one thing new, and your crew will enable you to determine it out. It’s vital to assist one another in our work, in order that we are able to additional deepen our data base.

I like working towards languages and translating for people in numerous methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know folks and their environments. It’s a ability, however it’s additionally a method to study extra concerning the world.

I’m bilingual in Spanish and English and in addition discovered Japanese as a toddler. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and complete sentences in Japanese or Spanish though we primarily converse English- it’s a little bit of a whirlwind.

Wish to work with Kino and the remainder of our phenomenal crew? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!